Privacy Policy

1. Introduction

NotaryPro ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our notary services. Please read this policy carefully. By using our services or submitting your contact information, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Full name, email address, phone number
• Service Information: Document type, appointment details, number of signers, location (city/ZIP)
• Payment Information: Processed securely through Stripe — we do not store payment card details
• Communications: Messages you send through our contact forms

3. How We Use Your Information

We use the information we collect to:

• Schedule, confirm, and fulfill your notary service appointments
• Send appointment confirmations and reminders via email and/or SMS
• Respond to your inquiries and provide customer support
• Send promotional communications about our services (with your consent)
• Process payments securely through our payment processor
• Comply with applicable laws and professional notary regulations

4. Communication Consent & SMS/Phone Policy

By providing your phone number and/or email address on our booking or contact forms and checking the consent box, you expressly consent to receive:

• Appointment confirmations and scheduling communications
• Service-related updates and reminders
• Promotional messages about NotaryPro services

Message frequency varies. Message and data rates may apply depending on your mobile carrier. You may opt out of SMS communications at any time by replying STOP to any text message. You may opt out of email communications by clicking the unsubscribe link in any email or contacting us directly at support@notarypro-fl.com.

We will never sell or share your phone number or email address with third parties for their own marketing purposes.

5. Sharing of Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party vendors (e.g., Stripe for payment processing, RON platforms such as Proof) who assist us in operating our business and who agree to keep your information confidential
• Legal Compliance: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of business assets

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, and resolve any disputes. Booking and notary records may be retained for the period required by Florida law.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at support@notarypro-fl.com or call (954) 367-9241.

9. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience. You may disable cookies through your browser settings, though some features of the site may not function properly as a result.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: